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SFWiz FAQs – On-Demand Salesforce Consulting!

If you missed them on the homepage—here’s a list of our FAQs:


1. Why choose SFWiz over a full-time or freelance Salesforce Consultant?

Hiring a full-time Salesforce consultant can cost over £80,000 annually, plus benefits, and they might not always have enough work to stay fully utilized. Freelance Salesforce consultants charge around £600–£800 per day, and finding reliable, high-quality freelancers through HR agencies can be both time-consuming and frustrating.

With SFWiz, you get on-demand Salesforce consulting expertise without long-term commitments, contracts, or overhead. You only pay for the expert guidance you need, when you need it, and can pause the service anytime.


2. Is there a limit to how many requests I can submit?

No limits! You can add unlimited Salesforce consulting requests to your queue once subscribed, and they will be addressed one by one.


3. How quickly will I receive Salesforce solutions or advice?

Most requests are completed within 2 to 3 business days. For more complex tasks—such as Salesforce solution design, detailed system audits, or business process reviews—it may take longer to ensure a thorough analysis and actionable recommendations.

For larger requests, you’ll receive updates and deliverables every 24-48 hours until completion.


4. Who will handle my Salesforce consulting?

You’ll work directly with a Salesforce expert with over 9 years of implementation experience across various industries and markets (USA, Australia, and Europe). All insights and solutions come from real-world Salesforce expertise.


5. How does the pause feature work?

If you don’t have ongoing Salesforce needs, you can pause your subscription anytime. Billing cycles are based on a 31-day period, and any unused days will remain available for future use when you resume the service.


6. How do you handle larger Salesforce requests?

Larger requests like full system audits or integration strategy are broken down into smaller deliverables, ensuring that each part of the project receives the proper attention. You’ll receive regular updates every 24-48 hours.


7. What Salesforce consulting services are covered?

SFWiz provides expert advice on a wide range of Salesforce tasks, including:

  • Salesforce solution design

  • Workflow automation optimization

  • Data migration strategy

  • System audits and health checks

  • User adoption and training plans

  • Integration planning

If you're unsure if your specific request is covered, just ask!


8. Can I submit just a single Salesforce request?

Yes! If you only have one request, you can subscribe, submit the task, and then pause your subscription until you need additional help. This flexibility ensures no unused time goes to waste.


9. Are refunds available if I don’t like the service?

Due to the high-quality, personalized nature of the service, no refunds are offered. However, SFWiz is committed to your satisfaction and will work with you to ensure you receive actionable, valuable advice.


10. Can SFWiz help us choose and manage a Salesforce implementation partner?

Yes! SFWiz offers vendor selection support and can guide you in choosing the right Salesforce implementation partner. Additionally, with the Pro package, SFWiz provides ongoing oversight during the implementation to ensure alignment with your business goals.


11. Is there any Salesforce consulting work you don't cover?

Yes, while SFWiz offers strategic insights and expert Salesforce plans, it does not cover:

  • Hands-on technical implementation (like coding or complex integrations)

  • Help desk support (e.g., troubleshooting tickets)

  • Custom Visualforce or Apex development

  • Third-party app development

If you're unsure, feel free to ask, and we can clarify or refer you to trusted implementation partners.


12. Do I still need an implementation partner for Salesforce when I have on-demand Salesforce consulting with SFWiz?

Yes, an implementation partner is necessary for the technical setup and customizations during Salesforce implementation. They handle the hands-on work, while SFWiz provides the strategic oversight to ensure the project stays aligned with your business objectives.

SFWiz focuses on solution design, user stories (US) writing, change management, and optimization—ensuring that the implementation is efficient, scalable, and set up for long-term success.

FAQs for SFWiz - On-demand salesforce consulting

 
 
 

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